StoresChat gives your Shopify store a support agent that answers order questions, recommends products, and handles returns — around the clock.
Customers ask "where's my order?" and get real-time status, tracking links, and delivery estimates pulled straight from Shopify.
The agent learns your entire catalog and answers sizing, compatibility, and availability questions with accurate, grounded responses.
Walks customers through your return policy step-by-step and initiates returns when they qualify — no ticket needed.
Recognizes when a human is needed and routes the conversation to your team via email, Slack, or SMS with full context attached.
Configure tone, vocabulary, and personality so every response sounds like it came from your team, not a generic bot.
See what customers are asking, resolution rates, and response times. Spot product issues before they become trends.
One click to add StoresChat to your store. No code changes, no theme edits.
StoresChat automatically indexes your products, policies, and FAQs so answers are always accurate and up to date.
A chat widget on your storefront handles questions 24/7. You review conversations and step in only when needed.
Start a free trial — no credit card required.
Install StoresChat